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Reply to "Share your negotiation success story"

I think we all have small negotiations that are eligible for bragging rights, we just may not realize it. Anytime you've been dissatisfied with a product or service, speaking out to correct the problem often results in a negotiation win for ourselves. Even if your desired result falls short, pointing out the issue is usually better than acceptance. I check my store receipts before leaving a store and often (especially at grocery stores) find errors where sale items were not rung up properly.....stopping at the service desk is a win. Asking for a discount for a damaged item in a store is a negotiation. Need I mention negotiating a better price when purchasing any vehicle? The negotiation where I had the most on the line was with a licensed contractor we hired to install a large Morton building on our property as well as adding a large screened patio behind our home. The contractor turned out to be uncooperative and disappointing to work with and eventually walked off the job. Because we had required insurance information from all his sub-contractors during the contract stage, we were able to negotiate directly with them to finish the job. The certificates of insurance provided the subs' company names and addresses. Most of them were worried they were not going to get paid for what work they had done so far. We not only finished the work much faster than the contractor seemed to be doing, but we were able to pay the subs more with a bonus for showing up every day and we paid less overall because the contractor broke the contract with us and he was off our payroll at that point.

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