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Reply to "Share your negotiation success story"

Last time my wife and I bought a car, we first got one that had overheating issues within a week. Luckily, the dealership had a good return policy, but one that left us on the hook for the taxes paid on the first car. Well, we picked out a better car, the salesman gave our paperwork to the finance guy (mind you, we were paying cash, but the finance guy still crunches the numbers). We waited in the cafe for him to come out with our "deal." I was not happy. I told him nicely that it wasn't that great, but I think it was the look on my face that did the trick. (A "you've got to be kidding me" look can work wonders.) He came back with a deal that effectively waived most of the taxes from the prior lemon so that our out-of-pocket for said lemon was less than a week's rental would have been. And the car we ended up with has given us no problems almost a year later. Plus a pretty good warranty for when it does.

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