I was unemployed between July and September. My state's unemployment services office discovered there was one over-payment which I have started to pay back. I called the unemployment service office today to make sure my payment was received and that everything is in good order.
Although I am working now, I don't receive benefits from my job, such as paid holidays and paid leave, so when the office is closed I don't get paid that day. So I asked the unemployment service rep if I can file for unemployment benefits when my office is closed for the upcoming holidays.
Instead of answering my question, the woman on the phone threatened to open an investigation against all of my claims in July, August, and September and accused me of trying to commit fraud. I reassured her I haven't filed any claims since I started my job in September. She had clearly misunderstood my question. I was in tears as I got off the phone because I made the call to ask a couple of honest questions, but was threatened with an audit and accused of making fraudulent claims. Additionally, it's clear that I will just have to suffer through the holidays with less pay unless I can find extra work and do some gig work.
Should I report this call to my state? I don't even know who to contact.